1. Introduction
PlayOn Technologies Pvt. Ltd. ("PlayOn", "we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our mobile application and related services.
2. Information We Collect
2.1 Information You Provide
- Name, email address, phone number during registration
- Profile information (age, gender, location, sports preferences)
- Payment information for in-app purchases and game winnings
- Communications you send to us (support requests, feedback)
2.2 Information Collected Automatically
- Device information (model, operating system, unique identifiers)
- Usage data (features used, content viewed, time spent)
- Log data (IP address, access times, referring URLs)
- Location data (with your permission, for relevant content delivery)
3. How We Use Your Information
- To provide and personalize our services
- To process transactions and deliver prizes
- To send notifications about live matches, scores, and events
- To improve our App and develop new features
- To communicate with you about updates, offers, and support
- To detect and prevent fraud or abuse
- To comply with legal obligations
4. Data Sharing
We do not sell your personal data. We may share information with:
- Service Providers: Payment processors, cloud hosting, analytics providers
- Content Partners: Sports broadcasters and channels (aggregated, non-personal data)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In case of merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your data. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Opt-out of marketing communications
- Withdraw consent for data processing
- Request data portability
8. Cookies & Tracking
We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your device settings.
9. Children's Privacy
PlayOn is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe a child has provided us with personal information, please contact us.
10. Third-Party Links
Our App may contain links to third-party websites or services. We are not responsible for their privacy practices. We recommend reviewing their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the App or email. Continued use constitutes acceptance.
12. Contact Us
For privacy-related questions or requests, contact our Data Protection Officer:
- Email: privacy@playon.in
- Address: PlayOn Technologies Pvt. Ltd., Mumbai, Maharashtra, India
- Visit our Contact Us page